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QUESTIONS AND ANSWERS
Have a question that we haven't answered? Just ask!
WHEN WILL SIGNS BE INSTALLED OR PLACED?
When you order a sign install, you choose what date is available. We will install the sign anytime during normal business hours – typically anytime between 9-5pm, Monday through Friday. For Open Houses, we will make arrangements to place or pick up signs based on the neighborhood. E7 Signs does not check HOA restrictions on signs. This is the agents responsibility when placing the order.
HOW WILL I BE BILLED?
A small deposit for sign placement will be required as soon as the order is placed. Remainder of placement fees will be invoiced within 3days of installation (Friday placement will be invoiced no later than Tuesday). Open house signs and riders fees will be billed the week after the open house. If there is any damage to posts or signs, we will invoice you after closing.
WHAT ABOUT IRRIGATION, UNDER GROUND FENCING OR UTILITIES?
If your property has any irrigation, underground fencing, or special utilities – we require the agent or homeowner to mark the location of the sign post to be installed. E7 Signs is not responsible for any damages that may occur to underground utilities.
HOW WILL I KNOW WHEN SIGNS ARE INSTALLED?
We will take photos once we install the posts/signs as well as any revisits to place or remove rider signs. We will also take photos of any and all Open House signs. Our sign installers will email you or text you photos the same day of install.
WHAT IS CONSIDERED A REVISIT TO A PROPERTY?
Anytime we need to come back out to the property to add/change a rider, brochure box and/or repair.
WHAT IS A MOVE OUT EXTERIOR INSPECTION?
Sometimes you just need peace of mind! If you need us to take a walk around the exterior of the home and take quick photos, we will be glad to give you peace of mind. This is an added service, so please add a note to your order/email. We will not walk in neighbors yards, unsafe areas or fenced areas where pets may be. A quick walk can help you arrange yard care, exterior upkeep needed or record any damage.
THE PROPERTY HAS SOLD! NOW WHAT?
Once the property has closed, please contact us via text or email and we will make sure to pickup the sign within 24 hours. It’s recommended that you contact us days before closing to schedule pickup. It is the agents responsibility to let us know when the property closed. We will make sure to fill in any holes for safety.
WHERE WILL MY SIGNS BE STORED?
We have a secure storage facility where will can store your signs. If you would like to keep any specialty signs or riders, we will make arrangements to return them to you after closing. Depending on where we pick up or deliver the specialty signs/riders, there may be a small pick up or drop off fee. If you prefer for us to remove the signs and leave them at a listing, E7 Signs will not be responsible for any damage or lost signs after removal.